Frequently asked questions

Welcome to Satika – your trusted destination to buy authentic Odisha handloom sarees online. Whether you're shopping for a Sambalpuri saree, Bomkai silk saree, cotton handloom saree, or festive ethnic wear, these FAQs will help you shop with confidence.

Satika specializes in authenticOdisha handloom sareessourced directly from skilled weavers. Every saree reflects traditional craftsmanship, premium quality fabrics, and timeless designs, ensuring you receive genuine handwoven products.

Our collection includes:

  • Sambalpuri Sarees
  • Sambalpuri Silk Sarees
  • Sambalpuri Cotton Sarees
  • Bomkai Sarees
  • Ikat Sarees
  • Handloom Cotton Sarees
  • Linen Sarees
  • Traditional Odisha Sarees
  • Festival & Wedding Sarees
  • Office Wear Sarees
  • Daily Wear Cotton Sarees

We regularly introduce new collections throughout the year.

Yes. All our sarees are sourced from trusted weaving communities in Odisha. Slight weaving variations are natural characteristics of handcrafted textiles and are a sign of authenticity.

When selecting a saree, consider:

  • Fabric (Cotton, Silk, Linen)
  • Occasion (Wedding, Office, Festival, Casual)
  • Color preference
  • Budget
  • Traditional or contemporary design

Each product page includes detailed descriptions, fabric information, dimensions, and high-quality images.

Yes. We use actual product photographs to showcase our sarees. However, slight colour differences may occur due to screen settings and lighting conditions.

Absolutely. Our website uses secure checkout technology and trusted payment gateways to protect your personal and payment information.

We accept:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking

All transactions are processed securely.

Shopping is easy:

  1. Browse your favourite saree.
  2. Click Add to Cart.
  3. Proceed to Checkout.
  4. Enter your delivery details.
  5. Complete your payment securely.
  6. Receive your order confirmation instantly.

If Cash on Delivery is available for your location, it will appear as a payment option during checkout.

Typical delivery timelines are:

  • Processing: 1–2 Business Days
  • Metro Cities: 3–5 Business Days
  • Other Locations: 5–7 Business Days

Delivery times may vary during festivals or due to courier delays.

Yes. We deliver to most serviceable PIN codes across India through reliable courier partners.

Yes. Once your order is dispatched, you'll receive a tracking link via email or SMS so you can monitor your shipment.

Orders can usually be cancelled before shipment. Once dispatched, cancellation may not be possible. Please contact our support team as soon as possible.

If you receive a damaged, defective, or incorrect product, you may request a return or exchange according to our Return & Exchange Policy.

Products should remain:

  • Unused
  • Unwashed
  • In original condition
  • With tags and packaging intact

Contact us immediately with:

  • Order Number
  • Product Photos
  • Packaging Photos

Our team will review your request and provide a prompt resolution.

Most sarees include an unstitched blouse piece unless otherwise specified on the product page.

For longer life:

  • Dry clean first.
  • Hand wash separately using mild detergent if recommended.
  • Avoid harsh chemicals.
  • Dry in shade.
  • Store folded in a cool, dry place.

Yes. Our collection includes elegant sarees for:

  • Weddings
  • Bridal Functions
  • Festivals
  • Puja Celebrations
  • Office Events
  • Family Gatherings
  • Gifts

Odisha handloom sarees are known for:

  • Rich weaving heritage
  • Intricate Ikat craftsmanship
  • Premium natural fabrics
  • Comfortable all-day wear
  • Timeless traditional designs
  • Excellent durability

Each saree supports local artisans and preserves India's weaving traditions.

Yes. We frequently offer festive discounts, exclusive collections, and limited-time deals. Subscribe to our newsletter and follow Satika on social media for updates.

Our customer support team is happy to help with product recommendations, order assistance, delivery queries, and after-sales support. Visit our Contact Us page or use the contact information available on our website.