Terms and Conditions

Welcome to Satika.live. By accessing or using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping & Delivery Policy, and Return & Exchange Policy.

2. About Our Products

Satika offers authentic, original handwoven sarees sourced from skilled artisans.

As our products are handcrafted, slight variations in weave, texture, colour, motifs, and finish are natural characteristics of handloom products and should not be considered defects.

We strive to display product images and colours as accurately as possible. However, actual colours may vary slightly depending on your device, monitor settings, or lighting conditions.

3. Product Availability

All products displayed on the website are subject to availability.

In the event a product becomes unavailable after an order is placed, Satika reserves the right to cancel the order and initiate a refund, if applicable.

4. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Applicable taxes and shipping charges (if any) will be displayed during checkout.

  • Orders will be processed only after successful payment confirmation.

5. Order Confirmation & Cancellation

After placing an order, you will receive an order confirmation via email or SMS (where applicable).

Satika reserves the right to cancel or refuse any order in cases including, but not limited to:

  • Product unavailability.

  • Pricing or technical errors.

  • Suspected fraudulent or unauthorized transactions.

  • Incomplete or incorrect customer information.

If your order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

6. Shipping & Delivery

Orders are generally dispatched within the timelines mentioned in our Shipping & Delivery Policy.

Delivery times are estimates and may vary due to courier operations, weather conditions, government restrictions, festivals, or other unforeseen circumstances.

7. Return & Exchange

Returns and exchanges are governed by our Return & Exchange Policy.

Please review the policy before placing your order.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, designs, and other materials, is the property of Satika or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. User Responsibilities

By using this website, you agree to:

  • Use the website only for lawful purposes, place orders with a genuine intent to purchase, and refrain from any fraudulent, abusive, or unauthorized activities. 

  • Refrain from attempting to interfere with the website's functionality or security.

  • Provide accurate and complete information while placing orders.

  • Maintain the confidentiality of your account credentials.

10. Limitation of Liability

Satika shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products, except as required under applicable law.

Our maximum liability, if any, shall not exceed the amount paid by the customer for the relevant order.

11. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts of Odisha, India.

13. Changes to These Terms

Satika reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective upon publication on this website. Continued use of the website after such updates constitutes your acceptance of the revised Terms & Conditions.

14. Contact Us

For any questions regarding these Terms & Conditions or your order, please contact our customer support team through the Contact Us page on Satika.live.