Shipping and Delivery Policy

 At Satika, we are committed to delivering authentic, original handwoven sarees safely and on time. Every order is carefully inspected, securely packed, and dispatched with utmost care.

Order Processing

  • Orders are usually processed and dispatched within 4–6 business days after successful order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Dispatch timelines may vary during festivals, public holidays, government restrictions, adverse weather conditions, or other unforeseen circumstances.

Shipping

  • We currently ship across India.

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

  • Once your order has been dispatched, you will receive a shipping confirmation along with the tracking details via email or SMS (where applicable).

Delivery Timeline

  • Delivery timelines depend on your shipping location and the courier partner.

  • While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

  • Satika is not responsible for delays caused by courier companies, natural calamities, government restrictions, or other force majeure events.

Order Tracking

After your order has been shipped, you can track its status using the tracking link shared via email or SMS.

Packaging

Every saree is carefully inspected and securely packed to ensure it reaches you in excellent condition.

Receiving Your Order

Please inspect your package at the time of delivery.

If you receive a damaged, defective, or incorrect product, kindly notify us within 48 hours of delivery by providing:

  • Your Order ID.

  • Clear photographs of the product and packaging.

  • A continuous unboxing video (strongly recommended), as it helps us verify claims more efficiently.

Our customer support team may request additional information, if required, to review your request.

Handcrafted Product Disclaimer

Every Satika saree is handcrafted by skilled artisans. Slight variations in weave, texture, colour, or motifs are natural characteristics of genuine handloom products and are not considered defects.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team with your Order ID, and we will be happy to assist you.