Privacy Policy

At Satika, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit Satika.live or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase on Satika.live, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Payment-related information (payments are processed securely through our payment partners; Satika does not store your complete card or banking details)

Order Information

  • Products purchased

  • Order history

  • Transaction details

  • Delivery preferences

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Verify payments and prevent fraudulent transactions.

  • Provide customer support.

  • Send order confirmations, shipping updates, and service-related communications.

  • Improve our website, products, and customer experience.

  • Respond to your enquiries and feedback.

  • Comply with applicable legal and regulatory requirements.

With your consent, we may also send promotional offers, newsletters, or updates. You may unsubscribe from these communications at any time.

3. Cookies

Satika.live uses cookies and similar technologies to improve website functionality, analyse visitor behaviour, remember your preferences, and enhance your shopping experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to:

  • Process payments.

  • Deliver your orders through courier partners.

  • Provide website hosting, analytics, or technical support.

  • Comply with legal obligations or lawful requests from government authorities.

These service providers are permitted to use your information only for the services they provide on our behalf.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders.

  • Provide customer support.

  • Meet legal, accounting, tax, and regulatory requirements.

  • Resolve disputes and enforce our agreements.

7. Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct or update inaccurate information.

  • Request deletion of your personal information, subject to applicable legal obligations.

  • Withdraw your consent to receive marketing communications.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. Satika is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your personal information.

9. Children's Privacy

Satika.live  is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us through the Contact Us page on Satika.live.

We will make every reasonable effort to respond to your enquiry promptly.